Difficult conversations in the workplace - manager course
This course is for employers and managers
If you’re an employee, you can complete our Difficult conversations in the workplace - employee course.
Course overview
Many workplace issues can be resolved quickly and informally if you discuss them with your employees.
This course will help you gain the skills and confidence you need to discuss workplace issues when they arise.
It includes:
- information about how to handle a difficult conversation
- tips to help you prepare, manage your emotions and reach a positive outcome
- interactive scenarios to help you practice your conversation skills
- downloadable resources and links to further information.
Resources to download:
- A manager's guide to difficult conversations in the workplace A manager's guide to difficult conversations in the workplace
- An employer's guide to fixing workplace problems An employer's guide to fixing workplace problems
