The role of unions

Learn about the role of unions in the workplace and about bargaining with unions.

Unions in the workplace

Unions are bodies that represent the interests of workers in particular industries or occupations. Unions play an important role in the workplace.

Some of their key roles include being able to resolve workplace issues by being a voice for employees and acting as a bargaining representative during bargaining negotiations.

Other responsibilities of unions include ensuring employers are meeting their minimum obligations and looking into suspected breaches of:

  • workplace laws
  • discrimination laws
  • workplace safety laws.

Bargaining with unions

Bargaining is a process where employers and employees negotiate the terms and conditions of an enterprise agreement.

Employers and employees can be represented by a bargaining representative during this process. Normally the bargaining representative for employees will be a union.

All bargaining representatives and other parties involved in the process have to bargain in good faith.

They also have to follow rules about disclosing benefits that they or a person related to them might get from a proposed enterprise agreement that they're a bargaining representative for. This means that if unions and employers are bargaining for an enterprise agreement, and either of them (or a related person) will or could get a financial benefit from something in the proposed agreement, they have to make sure that everyone else in the bargaining process knows about it. This includes employees who will be covered by the agreement.

If either the union or employer has to disclose a benefit, they have to create a 'disclosure document' that says:

  • which term/s in the proposed agreement is beneficial
  • the type of benefit, and as far as possible, how much each benefit will be for each person who will benefit (or if not possible, how that amount will be worked out)
  • the name of each person who will benefit.

A union who creates a disclosure document has to give it to the employer, who then has to provide it to the employees. An employer who creates a disclosure document has to give it to their employees.

The Fair Work Commission can give information and guidance on corrupting benefits legislation. Go to the Fair Work Commission website to learn more.

The Fair Work Commission provides information on:

Tools and resources

Related information

Have a workplace problem?

Problems can happen in any workplace. If you have a workplace problem, we have tools and information to help you resolve it.

Check out our Fixing a workplace problem section for practical information about:

  • working out if there is a problem
  • speaking with your employer or employee about fixing the problem
  • getting help from us if you can't fix the problem.

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