The Fair Work Ombudsman and senior staff deliver speeches at leading industrial relations conferences and events. Find transcripts of speeches below.
On this page:
16 November 2023 – Speech to the Cleaning Accountability Framework 10 Year Anniversary Celebration
In her speech, Fair Work Ombudsman Anna Booth celebrates the Cleaning Accountability Framework’s (CAF) 10-year anniversary and discusses the Fair Work Ombudsman’s engagement with the CAF. She discusses the FWO’s decade-long relationship with the CAF and how both the CAF and FWO work to raise standards in the contract cleaning industry.
27 October 2023 – Speech to Australian Labour and Employment Relations Association (ALERA) National Conference
In her first speech as the Fair Work Ombudsman, Anna Booth reflects on her initial weeks and the important role and functions of the Fair Work Ombudsman in the broader workplace relations system. She discusses how the FWO and the workplace community can work together to foster a culture of workplace compliance to maintain workplace standards for Australian workers and ensure a level playing field for compliant employers.
1 August 2023 – Speech to Australian Industry Group PIR Conference
In her speech, Kristen Hannah, Acting Fair Work Ombudsman, discussed the FWO’s work in 2022-23, including:
- recovering $509 million in unpaid wages for more than a quarter of a million workers, the second year in a row that FWO’s recoveries have surpassed half a billion dollars
- using the franchisor provisions in the Fair Work Act to allege two franchisors are legally liable for alleged contraventions by their franchisees
- tools and resources to assist workplaces to understand and navigate recent and upcoming changes in workplace relations law.
Ms Hannah also discussed the resources available in relation to the new entitlement to 10 days paid family and domestic violence leave that takes effect for small business from 1 August (that has been available for other national system employees since 1 February 2023).
10 July 2023 – Speech to Australian Labour Law Association
In her speech, Fair Work Ombudsman Sandra Parker reflects on her time as Fair Work Ombudsman, the agency’s achievements, and important reforms that have enabled the FWO to deliver high quality assistance, education, compliance and enforcement outcomes for workplace participants. Ms Parker also discussed how the FWO approached some of the key challenges that the agency faced during her appointment.
8 August 2022 – Speech to Australian Industry Group PIR Conference
In her speech, Kristen Hannah, Deputy Fair Work Ombudsman, Policy and Communication, discussed the agency’s achievements over the past year and our 2022-23 priorities.
Achievements for the agency included:
- a record $532 million in unpaid wages recovered for over 384,000 workers
- furthering the work of the Large Corporates Branch and commencing legal action against Coles Supermarkets and the Commonwealth Bank and CommSec
- supporting small business employers with more than 1200 written pieces of advice through the Employer Advisory Service.
Ms Hannah also discussed the changing industrial relations landscape and the Fair Work Ombudsman’s role in helping employers and employees prepare for any changes to workplace laws.
In listing the 2022-23 priorities, Ms Hannah highlighted the university sector as a new priority, following regular self-reports of significant underpayments, including of casual workers.
23 June 2022 – Speech to Association of Executive Services Conference
In her speech, Fair Work Ombudsman Sandra Parker provided an overview of how the Fair Work Ombudsman supported businesses through COVID-19, our 2022-23 Compliance and Enforcement Priorities and our approach to compliance and enforcement.
22 June 2022 – Fair Work Ombudsman Compliance and Enforcement Priorities 2022-23
Watch Fair Work Ombudsman Sandra Parker explain our compliance and enforcement priorities for the 2022-23 financial year.
11 November 2021 – Address to Australian Labour Law Association Virtual Conference
Speaking at the Australian Labour Law Association Virtual Conference, Fair Work Ombudsman Sandra Parker discussed the Australian workplace regulator’s regulatory response to vulnerable workers.
Supporting vulnerable workers is an enduring priority for the Fair Work Ombudsman. In her speech, Ms Parker addressed:
- how the agency prioritises and supports vulnerable workers, while helping employers build a culture of compliance, particularly in high risk sectors
- use of the Protecting Vulnerable Workers provisions in the Fair Work Act, and
- the regulators’ advice, education, tools and resources to support vulnerable workers.
Ms Parker highlighted that the Fair Work Ombudsman has secured more than $1.2 million in penalties related to contraventions under the Protecting Vulnerable Workers provisions which were introduced in 2017.
15 October 2021 – Australian Labour and Employment Relations Association Virtual Conference
In her address to the Australian Labour and Employment Relations Association Virtual Conference, Fair Work Ombudsman, Sandra Parker, discussed how the regulator has responded to emerging workplace issues and supported employees and employers through the pandemic.
During the pandemic, the Fair Work Ombudsman’s approach has been to:
- prioritise assistance to vulnerable workers;
- provide and promote the Fair Work Ombudsman’s education, advice, tools and resources;
- support small businesses and those sectors hardest hit by COVID-19; and
- monitor and enforce compliance.
Ms Parker highlighted that the Fair Work Ombudsman recovered over $148 million for over 69,700 employees in the 2020-21 financial year, which was a 20 per cent increase on our record recoveries in 2019-20, and nearly five times the recoveries achieved in 2017-18.
28 September 2021 – Webinar with Tertiary Education Quality and Standards Agency (TEQSA)
In this webinar, Fair Work Ombudsman Sandra Parker discusses with TEQSA Chief Commissioner Peter Coaldrake the importance of compliant workplace practices in the Australian higher education sector. Ms Parker highlights issues of concern for the sector and expectations regarding ongoing compliance, monitoring and practices for rectifying underpayments to staff.
Watch the webinar now:
9 July 2021 – Council of Small Business Organisations Australia (COSBOA) Roundtable Meeting
In her address to the Council of Small Business Organisations Australia, Fair Work Ombudsman Sandra Parker announced the regulator’s compliance and enforcement priorities for 2021-22.
In 2021-22, the Fair Work Ombudsman’s (FWO) main priority remains supporting workplaces as they recover from the impacts of COVID-19.
The FWO will retain the following priorities, where there is still work to be done:
- Fast food, restaurants and cafes
- Sham contracting
- Large corporate underpayments
- Franchise arrangements.
Ms Parker also confirmed the regulator’s enduring commitment to prioritising small business employers and employees, and vulnerable workers.
The Contract cleaning industry has been identified as a new priority due to a history of non-compliance, risks of exploitation, and an expected increase in demand for cleaning services as a result of new rules about COVID-19-safe cleaning practises.
Ms Parker noted that the priorities for the upcoming year are set against the background of the ongoing challenges posed by COVID-19 in many sectors and regions. Ms Parker also discussed the FWO’s enforcement posture and the free tools and resources available to support small businesses understand and comply with their workplace obligations.
Media release: FWO announces 2021-22 priorities
17 October 2019 – Australian Human Resource Institute's New South Wales Employee Relations / Industrial Relations Network Forum
In her speech, Fair Work Ombudsman Sandra Parker highlighted the integral role that Human Resource professionals play in ensuring the protection of workers, especially in dealing with ineffective governance - a common catalyst for non-compliance.
Reflecting on the increase in large organisations self-disclosing non-compliance to the Agency, the Fair Work Ombudsman stressed her concern that some companies are not showing the same diligence towards compliance with workplace laws as they do to making a profit.
She emphasised the importance of enforceable undertakings as a compliance tool, highlighting their effectiveness in rectifying past breaches and changing future behaviour, and reiterated that litigation is always an option for companies that do not comply with the terms of their undertaking.
3 June 2019 – Australian Industry Group PIR Conference
In her speech, Fair Work Ombudsman Sandra Parker announced the regulator’s 2019-20 priorities and spoke about its strong approach to non-compliance.
In 2019-20, the FWO’s priority industries and issues are:
- Fast food, restaurants and cafes
- Horticulture and the harvest trail
- Supply chain risks
- Sham contracting.
In addition to its ongoing focus on vulnerable workers, these priorities will direct the agency’s compliance work and enforcement outcomes, and will be targeted in an effort to create sustainable behavioural change. Every year, the Fair Work Ombudsman will determine its priorities and align them with its program of proactive compliance and enforcement.
Ms Parker also outlined a stronger approach for the FWO to its use of enforcement tools, with a bigger role for compliance notices to address underpayment contraventions, and enforceable undertakings for businesses that self-report non-compliant behaviour.
You can read the full speech in the address to Australian Industry Group PIR Conference .
For speeches before 2019, see our Archived speeches page.