Contact us
Got a workplace question? Find out how to get the answer you need quickly by using our self-service tools or one of our other contact channels.
On this page:
- Self-service tools
- Pay and entitlement questions
- Disputes about pay and entitlements
- Things we can't help with
- Feedback
- Media
- Translating and Interpreting Service
- National Relay Service
- Related information
Self-service tools
- Pay and Conditions Tool, also used by our advisers to find pay rates, leave, notice and redundancy entitlements
- My account lets you save pay rates and awards, get workplace information relevant to you and more
- Free Online courses to help with having difficult conversations, starting a new job or managing performance
- Templates and guides for record-keeping and pay slips
Pay and entitlement questions
To find out pay rates, annual and sick leave entitlements or notice and redundancy entitlements:
- Use the same Pay and Conditions Tool our advisers use and get your answer right away
- Ask us online any time of the day
- Call us during business hours
Disputes about pay and entitlements
Think you might have a workplace issue about underpayment of wages or entitlements?
- Find out how you can sort it out
- Make an anonymous report
- Contact us online and we'll get back to you
- Call us during business hours
- Find out about appointments
Media
- View our recent media releases
- Subscribe to our media release alerts
- Contact our media team
Translating and Interpreting Service
If you have difficulty speaking or understanding English, call the Translating and Interpreting Service on 131 450. They will call us for you and interpret your query.
We're open 8am – 5.30pm Monday to Friday (except for public holidays).
Visit our Language help page for more information.
National Relay Service
If you have a hearing or speech impairment, call us through the National Relay Service.
Visit the National Relay Service Website or call TTY on 133 677 or Speak and Listen on 1800 555 727.
We're open 8am – 5.30pm Monday to Friday (except for public holidays).