We’ve created some resources in your language to help you understand your rights and responsibilities as a franchisee.
It is important that both franchisees and franchisors are aware of their obligations to employees. We’re here to help you understand your obligations and give you information and resources you can use to get it right.
Franchisors can be held legally responsible if their franchisees don’t follow workplace laws.
Franchisors should help their franchisees understand and meet their responsibilities under workplace laws. By doing so, franchisors can minimise their legal and reputational risks.
Visit our Franchisors page for information about when franchisors can be held responsible and tips on how to enable, support and monitor compliance.
Changes to casual employment – industrial relations reforms
On 26 March 2021, sections of the Fair Work Act relating to casual employees were amended.
The Amendment Act introduces a:
- Casual Employment Information Statement
- definition of casual employment
- pathway for casual employees to move to full-time or part-time (permanent) employment.
We’re reviewing the information in the Fair Work Handbook available in this section and will update it soon.
For information on the changes, visit Changes to casual employment – industrial relations reforms.
Updated information is also available on Casual employees, Becoming a permanent employee, Casual Employment Information Statement and the National Employment Standards.
Franchisees that employ staff have the same workplace responsibilities as other employers.
To help you meet your responsibilities, you can:
In-language resources for franchisees
We’ve developed some short videos in your language to help you with your business. Topics covered include:
- How to avoid common mistakes made by franchisees
- Getting workplace laws right in your franchise
- How the Fair Work Ombudsman can help you and your franchise
- National Employment Standards
- Pay slips and record-keeping for franchisees.
Watch the videos in your language:
Two of the most popular videos in English are below.
If you’re operating a franchise in Australia, it’s important you follow Australian workplace laws, regardless of where the franchise originated.
Find out how the Fair Work Ombudsman can help, with a range of free resources and tools to make sure you get it right from the start.
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