Managing performance

When you've finished the course, download your certificate from the My training page.

Course overview

To be a high performing business you need to have high performing employees. As an employer or manager, there are steps you can take to maintain good performance, as well as deal with underperformance issues if they arise.

This course contains practical information to help you:

  • set up a performance management system
  • conduct effective performance conversations
  • conduct performance evaluations
  • motivate employees by rewarding and recognising good performance
  • locate downloadable resources, templates and links to further information.

Start the course now

Before you start, we recommend logging in or registering as you can:

  • download a completion certificate at the end of the course
  • save your progress, pause and resume the course later
  • get emails about new courses you might be interested in.
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