Workplace guides
Our downloadable guides help you understand your workplace rights and responsibilities and show you how to apply them in everyday situations.
We also have a range of best practice guides to support productive and cooperative workplace relations.
On this page:
- Fixing problems at work
- Starting work
- Casual employment
- Being or hiring an apprentice
- Having difficult conversations at work
- Creating a compliant workplace or franchise
- Getting support for your industry
- Understanding the Fair Work system
- Related information
Fixing problems at work
Most workplace problems can be fixed quickly when employees and employers talk to each other about it. These guides explain the steps you can take, and what to do if you can’t reach a solution.
For employees:
For employers and managers:
Starting work
Learn about your rights and responsibilities when you start a new job.
Casual employment
Casual employees have different entitlements and obligations than full-time and part-time employees. Learn the rules when you’re working as, or employing, a casual employee.
Being or hiring an apprentice
Learn about your rights and responsibilities when starting an apprenticeship or hiring an apprentice.
For employees and apprentices:
For employers and managers:
Having difficult conversations at work
If you need to have a difficult conversation at work, use these guides to help you prepare. They can be used on their own or together with our Difficult conversations in the workplace online courses.
For employees:
- An employee’s guide to difficult conversations in the workplace An employee’s guide to difficult conversations in the workplace
For employers and managers:
- A manager’s guide to difficult conversations in the workplace A manager’s guide to difficult conversations in the workplace
Creating a compliant workplace or franchise
If you’re a business owner, employer or franchisor, these guides can support you to pay employees correctly and meet your compliance requirements.
- A guide to paying employees correctly and the Voluntary Small Business Wage Compliance Code A guide to paying employees correctly and the Voluntary Small Business Wage Compliance Code
- Guide to self-auditing your business Guide to self-auditing your business
- Guide to labour hire and supply chains Guide to labour hire and supply chains
- Guide to promoting workplace compliance in your franchise network Guide to promoting workplace compliance in your franchise network
Getting support for your industry
If you run a business in the hospitality, restaurant or supported employment services industries, these guides can support you in meeting your award obligations.
- An employer’s guide to annualised wage arrangements in the hospitality and restaurant industries An employer’s guide to annualised wage arrangements in the hospitality and restaurant industries
- Classification guide for the Supported Employment Services Award Classification guide for the Supported Employment Services Award
Understanding the Fair Work system
These guides give an overview of the Fair Work Act and explain which Fair Work agency to go to for help and information.
