Get our help with a workplace problem

Find out how we can help with problems at work.

On this page:

Problems we can help with

We can help with:

  • underpayments and non-payment of wages and entitlements
  • pay rates, including penalty rates
  • notice of termination, redundancy entitlements or final pay
  • leave entitlements
  • hours of work and breaks
  • minimum conditions under the Fair Work Act, awards or enterprise agreements
  • sexual harassment
  • breaches of the Fair Work Act or National Employment Standards (NES).

Our decisions about taking enforcement action are guided by our Compliance and Enforcement Policy Compliance and Enforcement Policy.

We can’t help with issues outside of our jurisdiction such as:

We may refer you to other organisations for help with these issues. For more information, visit Other workplace relations help.

After you ask for our help

When you ask for our help, we will review the information you provide and decide what action, if any, we will take.

We are guided by the following factors when making our decision:

If you have made an anonymous report, we will review your report, but we won’t contact you.

Learn more about how to get in contact at Contact us.

Getting our help with an issue

We monitor compliance with the Australia’s workplace laws. We investigate alleged breaches of the Fair Work Act, awards and agreements and take enforcement action when appropriate.

We're independent and impartial, which means we don't represent you or advocate on your behalf.

For more information about our role, visit Our role and purpose.

Dispute Assistance

Dispute Assistance is a no-cost service we provide to employers and employees to resolve their workplace issues.

Any person involved in a workplace dispute can approach us for our advice and guidance. Most people who ask us for help can resolve their dispute through this service.

To learn more, go to Understanding our Dispute Assistance Service.

Anonymous reporting

If you know about a workplace not following the law, you can let us know anonymously.

We will ask you for some information about the business, but you will not be contacted after you submit the report.

For more information, visit Anonymous reporting.

Get our help in your language

We have information, resources and tools available in multiple languages that may be able to help with a workplace problem.

Find out more at Get help with a workplace problem in your language.

Tools and resources

Related information

Help for small business