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Social, Community, Home Care and Disability Services Industry Award [MA000100]

24 hour care in the Social, Community, Home Care & Disability Services Award

A 24 hour care shift is a shift where a home care employee is required to be available for duty in a client’s home for a 24 hour period.

Employees will work and sleep at the client’s home during the shift.

There are different rules applying to 24 hour care shifts from 1 July 2022.

After 1 July 2022

From 1 July 2022, employers are only able to roster employees to work a 24 hour care shift by agreement.

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Equal Remuneration Order in the Social, Community, Home Care & Disability Services Award

Equal Remuneration Order

Minimum weekly rates for some employees in the social, community, home care and disability services industry gradually increased from 1 December 2012 to 1 December 2020. This is because of an Equal Remuneration Order (ERO) made by the Fair Work Commission.

The minimum weekly rates have increased for employees in the:

  • social and community services classifications
  • crisis accommodation classifications.

They’re also increased for employees who do this work on an on-hire basis.

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Clerical employees and the Social Community, Home Care and Disability Services Award

The Social, Community, Home Care and Disability Services Award covers clerical employees in the:

  • Social and community services sector
  • family day care scheme sector.

The Equal Remuneration Order applies to clerical employees in the social and community services sector.

The Clerks Award covers clerical employees in the:

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