Our policies
Find out more information about our internal policies, procedures and plans around:
How we do our work
Guidance notes
Guidance notes are our interpretations of the laws we enforce and internal policies and procedures we have in place.
FWO Guidance Note 7 was finalised after public consultation.
Our Compliance and enforcement policy has replaced Guidance notes 3, 4, 5, 6 and 8. Go to the Compliance and enforcement policy page for more information.
Our Information Access Policy has replaced Guidance note 2. Go to the Accessing our information page for more information.
Regulator Performance Framework Key Performance Indicators
The Australian Government released the Regulator Performance Framework (the Framework) as part of 2014 Spring Repeal Day on 22 October 2014. The Framework is an important part of the government's commitment to reducing the cost of unnecessary or inefficient regulation imposed on individuals, business and community organisations by at least $1 billion a year.
The Framework encourages regulators to undertake functions and achieve objectives with the minimum impact on the regulated community by measuring and publicly reporting performance. Details of the Framework are available on the Government's Cutting Red Tape website 
.
All Commonwealth regulators that administer, monitor or enforce regulation are required to implement the Framework from 1 July 2015. In accordance with the requirements within the Framework, we have developed the Regulator Performance Framework Key Performance Indicators that will be used to assess our performance and they have been agreed to by the Minister for Employment.
Legislative instruments and delegations
Legislative instruments and delegations outline the powers and responsibilities of certain individuals within FWO.
Procedures for handling suspected breaches of the code of conduct
This sets out how we:
- handle breaches of the Australia Public Service code of conduct
- decide on the sanctions (if any), when an employee breaches the code of conduct.
Download the procedures:
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Who we work with
Memorandums of Understanding
Memorandums of Understanding (MoUs) are created between us and other organisations. These are made publically available with permission from the other organisation and are provided below.
Accommodation Association of Australia
Australian Defence Force
Australian Hotels Association
Australian Security Industries Association Limited
Department of Immigration and Citizenship
Fair Work Agencies
Fair Work Building and Construction
National Union of Workers
Recruitment and Consulting Services Association
Restaurant and Catering Australia
Shop Distributive and Allied Employees Association
Victorian Registration and Qualifications Authority
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Privacy
Privacy Policy
This is our policy on dealing with personal information.
Download the summary of the policy for an overview:
Download the policy:
Visit the Privacy page for more information on privacy when using our website.
Legal professional privilege policy
This is a guide on how we deal with claims for Legal Professional Privilege.
Download the policy:
Procedures for handling public interest disclosures
This sets out how we handle public interest disclosures.
Download the procedures:
For further information about making a public interest disclosure, or if you’d like to contact an officer authorised to receive public interest disclosures, email PublicInterestDisclosure@fwo.gov.au
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Diversity and inclusion
Workplace diversity and inclusion strategy
Our Workplace diversity and inclusion strategy sets out how we will achieve our goals to:
- have the most engaged staff in the Australian Public Service
- be a model Australian workplace
- improve our services to the Australian community.
Download the strategy:
Multicultural Access and Equity Action Plan
Our Multicultural Access and Equity Action Plan ensures that everyone who deals with us gets equal access to our services, including people from diverse cultural backgrounds.
Download the plan:
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