Changes to the Health Services Award

 Graphic with images of different women

Published 2 March 2026

Further changes for health professionals under the Health Services Award

The Fair Work Commission is still considering further changes to classifications for some health professional employees under the award.

To be notified of further changes, subscribe to email updates.

Learn more about the upcoming changes to classifications and minimum pay rates for some employees covered by the Health Services Award.

Background to the changes

The Fair Work Commission (the Commission) has announced changes to the Health Professionals and Support Services Award (Health Services Award) as part of its Gender-based undervaluation – priority awards review.

These changes take effect from 1 April 2026 and apply to:

  • dental assistants, and
  • pathology collectors.

The changes include updating these roles into new or existing classifications and increases to minimum pay rates.

Changes to classifications and progression

Dental assistants and pathology collectors are being moved within the current support services classification structure.

Information about required qualifications and experience has been included in the award to help with deciding when dental assistants and pathology collectors should move up a classification.

A new schedule (Schedule J — Classification Translation Arrangements) will be added to the award and sets out the new levels under the support services classification structure for existing employees employed as:

You can view the new schedule in the final determination.

New classifications for dental assistants

New classifications for dental assistants employed on or before 31 March 2026 will depend on their:

  • previous classification level
  • qualifications, and
  • industry experience.

Check the table below for the new classification level that applies:

Previous support services classificationNew support services classification
Level 1Level 3

Level 2

An employee who is unqualified with less than 12 months industry experience as a dental assistant.

Level 3

Level 2

An employee who is unqualified with 12 months to up to 4 years’ industry experience as a dental assistant.

Level 5

Level 2

An employee who:

  • has a Certificate III or equivalent qualification, or
  • is unqualified with 4 years or more industry experience as a dental assistant, or
  • is unqualified and has been assessed to have experience equivalent to a Certificate III.
Level 6
Level 4Level 6
Level 5Level 7

New classifications for pathology collectors

New classifications for pathology collectors employed on or before 31 March 2026 will depend on their:

  • previous classification level
  • qualifications, and
  • industry experience.

Check the table below for the new classification level that applies:

Previous support services classificationNew support services classification

Level 4

An employee who is unqualified with less than 12 months industry experience as a pathology collector.

Level 5

Level 4

An employee who:

  • has a Certificate III in pathology collection with less than 12 months industry experience as a pathology collector, or
  • is unqualified with 12 months to up to 2 years’ industry experience as a pathology collector.
Level 6

Level 4

An employee who:

  • has a Certificate III in pathology collection with 12 months or more industry experience as a pathology collector, or
  • is unqualified with 2 years or more industry experience as a pathology collector.
Level 7

Level 5

An employee who:

  • has a Certificate III in pathology collection with less than 12 months industry experience as a pathology collector, or
  • is unqualified with 12 months to up to 2 years’ industry experience as a pathology collector.
Level 6

Level 5

An employee who:

  • has a Certificate III in pathology collection with 12 months or more industry experience as a pathology collector, or
  • is unqualified with 2 years or more industry experience as a pathology collector.
Level 7
Level 6Level 7

Pay rate increases

As part of the changes, there will be pay increases for dental assistants and pathology collectors covered by the award.

The first increase will apply from the first full pay period starting on or after 1 April 2026.

Some employees will receive another increase from 1 January 2027.

Prepare for the changes

Our Pay and Conditions Tool has been updated with the new rates.

To view the new rates, select 1 April 2026 as the calculation date when using the tool.

If your classification has changed, use the new classification when calculating your new pay rates.

New versions of the pay guides are also available to view and download.

The 1 April 2026 pay guide can be accessed below:

Health Professionals and Support Services Award [MA000027] Pay Guide (DOCX) | (PDF)

Keep up to date

To stay up to date and be notified when our information is updated, subscribe to our email updates. It only takes a few moments to sign up and will help you stay in the loop.

You can also follow us on social media for other announcements and reminders.

Facebook linkTwitter link YouTube link LinkedIn link Subscribe to email updates link Instagram link

Related information