Pacific Labour Scheme resources for participants

The Pacific Labour Scheme helps citizens of Pacific island countries gain skills and experience by working in Australia.

Language storyboards

Watch our Language storyboards (short videos) for information about basic workplace rights and entitlements in different languages, including Bislama, Tongan, Samoan and Tetum. They can help you to understand your rights and obligations in Australian workplaces.

Fair Work Information Statement

Employers have to give every new employee a copy of the Fair Work Information Statement (the FWIS) before, or as soon as possible after, they start their new job.

For more information about the FWIS, see Fair Work Information Statement.

Pacific Labour Scheme fact sheet

The Pacific Labour Scheme fact sheet includes information for employees about workplace rights, how the Fair Work Ombudsman can help, and useful resources.

Download the English Pacific Labour Scheme fact sheet .

We also offer the fact sheet in the following languages:

Pay and conditions

Employers and employees under the Pacific Labour Scheme have the same workplace rights and obligations as other workplaces in Australia. The Fair Work Ombudsman gives free advice and assistance to help you understand these rights.

There are minimum pay rates that employees have to be paid, based on the work they do. Use our Pay and Conditions Tool to find minimum pay rates.

Employees also have other minimum conditions at work. These are set out either in an Award or agreement or come from the National Employment Standards.

Watch our short video for information about working in Australia.

Hours of work

Pacific Labour Scheme employers must give employees an average of at least 30 hours of work each week. The hours can be averaged over 12 months. Averaging of hours means that the actual hours worked each week can be different.

Find out more: Hours of work, breaks and rosters.

Record-keeping and pay slips

Employers must keep accurate and complete records for all employees and provide them with a pay slip within 1 working day of pay day.

Pay slips and keeping a record of hours worked can help employers and employees work out the correct pay. 

Find out more: Pay slips and record-keeping.

Taking money out of pay

Taking money out of an employee’s pay before it is paid to them is called a deduction.

There are limited situations when an employer can make a deduction

Find out more: Deducting pay and overpayments.

Taking time off work

Employees can take leave for many reasons, including to go on a holiday, because they are sick or to take care of sick family members. This is called taking leave. Leave entitlements are different for full-time, part-time and casual employees.

Work out annual leave using our Leave Calculator.

Find out more about:

Workplace protections

All employees have protected rights at work. Employees can’t be treated differently or worse because they possess or have exercised a right, or for a discriminatory reason.

An employer cannot cancel a visa. Only the Department of Home Affairs can grant, refuse or cancel visas. 

We've set up an arrangement with the Department of Home Affairs to support and encourage migrant workers to come forward to ask for our help and give us any evidence or information about exploitation.

Find out more:

Watch our short video about workplace protections.


Help with workplace issues

We’re here to help employers and employees. An employee can't get into trouble or have their visa cancelled for contacting us to ask for information about their pay or other entitlements.

For practical steps on how to fix any workplace issues which might happen – including how to ask for our help – visit Fixing a workplace problem.


For information about the Pacific Labour Scheme email the Department of Foreign Affairs and Trade at or visit the PALM scheme website external-icon.png.

For information and assistance on workplace entitlements:

If you need an interpreter call the Translating and Interpreting Service (TIS) on 13 14 50. Tell the operator the language you speak and ask the operator to telephone us on 13 13 94.

Tools and resources

Related information

Help for small business