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Clerical - (Retail) at shop

New working from home rules in the Clerks Award

Read more about New working from home rules in the Clerks Award

The Clerks Award has new rules that will soon set out how employees can request working from home arrangements under the award.

Changes to rosters and overtime in the Retail Award

Read more about Changes to rosters and overtime in the Retail Award

Find out about changes to rosters and overtime in the Retail Award.

Changes to age group descriptions in 34 awards

Read more about Changes to age group descriptions in 34 awards

The Fair Work Commission has made changes to the age group descriptions in 34 awards to make them clearer.

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Fair Work Online: www.fairwork.gov.au
Fair Work Infoline: 13 13 94

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Contacting the Translating and Interpreting Service (TIS) on 13 14 50

Hearing & speech assistance

Call through the National Relay Service (NRS):

For TTY: 13 36 77. Ask for the Fair Work Infoline 13 13 94
Speak & Listen: 1300 555 727. Ask for the Fair Work Infoline 13 13 94

The Fair Work Ombudsman is committed to providing you with advice that you can rely on. The information contained in this fact sheet is general in nature. If you are unsure about how it applies to your situation you can call our Infoline on 13 13 94 or speak with a union, industry association or a workplace relations professional.

Printed from fairwork.gov.au
Content last updated: 2026-10-22
© Copyright Fair Work Ombudsman