About our digital experience survey

Published 16 February 2024

We regularly run surveys through our website to get your feedback about the effectiveness of our digital tools.

The survey is voluntary. To participate, you need to consent by opting-in and accepting the survey invitation when you first arrive at our website.

We are using third-party software called Qualtrics to run the survey. Survey responses are anonymous.

Further information

Find out more about the survey and how we manage your privacy at Privacy statement – Customer digital experience survey.

To learn how the survey findings will be used to measure our performance, see our Corporate plan.