About our digital experience survey

Published 18 May 2021 | Updated 2 September 2022

We are conducting a series of surveys through our website to gather feedback from customers about the effectiveness of our digital tools.

The survey is voluntary. To participate, you need to indicate your consent by opting-in and accepting the survey invitation when you first arrive at our website.

We are implementing the survey using third-party survey software called Qualtrics. Survey responses are anonymous.

Further information

Find out more about the survey and how we manage your privacy at Privacy statement – Customer digital experience survey.

To learn how the survey findings will be used to measure our performance, see our Corporate plan.