Pacific Australia Labour Mobility scheme
The Pacific Australia Labour Mobility (PALM) scheme supports eligible Australian businesses in hiring workers from Pacific-island countries and Timor-Leste when there are not enough local workers available.
Employees under the PALM scheme have the same workplace rights as other employees in Australia.
On this page:
The Department of Employment and Workplace Relations (DEWR) and the Department of Foreign Affairs and Trade (DFAT) jointly manage the PALM scheme with the support of the Pacific Labour Facility (PLF).
The PALM scheme has 2 cohorts of workers, seasonal workers and longer-term workers.
The Seasonal Worker Programme and the Pacific Labour Scheme continue to operate as 2 separate programs under the PALM scheme.
For more information about the scheme visit the Australian Government's Pacific Australia Labour Mobility (PALM) scheme wesbite.
Employees under the PALM scheme have the same rights at work as other employees in Australia.
Watch our short video for information about working in Australia.
Employment information statements
Employers have to give every new employee a copy of the Fair Work Information Statement (FWIS) before, or as soon as possible after, starting a job.
Employers also have to give every new casual employee a copy of the Casual Employment Information Statement (CEIS) at the same time.
These documents give new employees information about their rights at work.
As well as being available in English, we have translated the FWIS and CEIS into multiple languages to help you understand your workplace rights and obligations in Australia. See:
There are minimum pay rates that employees have to be paid, based on the work they do.
Use our Pay and Conditions Tool to find minimum pay rates.
Our information sheet has been translated into different languages to help you understand your workplace rights and obligations. You can find these at Horticulture showcase - migrant workers.
Holiday and sick pay
Employees can take leave for many reasons, including to go on a holiday, because they are sick or to take care of sick family members. This is called taking leave. Leave entitlements are different for full-time, part-time and casual employees.
Work out annual leave using our Leave Calculator.
Find out more about:
- annual leave (sometimes called holiday pay)
- sick and carer’s leave
- public holidays
- compassionate and bereavement leave (sometimes called funeral leave)
- family and domestic violence leave.
Employers must keep accurate and complete records for all employees and provide them with a pay slip within one working day of pay day.
Pay slips and keeping a record of hours worked can help employees work out the correct pay and entitlements.
Taking money out of an employee’s pay before it is paid to them is called a deduction.
There are limited situations when an employer can make a deduction.
Find out more: Deducting pay and overpayments.
On arrival briefing
We give briefings to new seasonal workers when they arrive in Australia to start work. These briefings are an introduction to workplace rights and obligations in Australia. If you’re an Approved Employer under the programme, you can contact us at firstname.lastname@example.org to arrange a briefing for your new employees.
We have short videos in Pacific and other languages to help you understand your rights and obligations in Australian workplaces.
Watch our Language storyboards.
Pacific Labour Scheme fact sheet
The Pacific Labour Scheme fact sheet includes information for employees about workplace rights, how the Fair Work Ombudsman can help, and useful resources.
Download the English Pacific Labour Scheme fact sheet
We also offer the fact sheet in the following languages:
- Bislama Pacific Labour Scheme fact sheet
- Fijian Pacific Labour Scheme fact sheet
- Kiribati Pacific Labour Scheme fact sheet
- Pijin Pacific Labour Scheme fact sheet
- Samoan Pacific Labour Scheme fact sheet
- Tetum Pacific Labour Scheme fact sheet
- Tok Pisin Pacific Labour Scheme fact sheet
- Tongan Pacific Labour Scheme fact sheet
- Tuvaluan Pacific Labour Scheme fact sheet
How we can help
We’re here to help employers and employees understand their workplace rights and obligations. An employee can't get into trouble or have their visa cancelled for contacting us to ask for information about their pay or other entitlements.
For practical steps on how to fix any workplace issues which might happen – including how to ask for our help – visit Fixing a workplace problem.
If you need our help, you can:
- read our step-by-step guide on how to fix a problem if you’re a migrant worker being treated unfairly
- call us on 13 13 94 (you can get a free interpreter by calling 13 14 50 first)
- Register for My account and ask us a question via our online form.