Published 18 May 2026

We’re experiencing technical issues with our Infoline. This means you may not be able to get through to us on the phone.

We’re working to fix this as a priority and thank you for your patience.

We have self-service options to help you check your workplace entitlements or resolve an issue at work. These include:

• using our Pay and Conditions Tool that calculates pay, leave and notice and redundancy entitlements that calculates pay, leave and notice and redundancy entitlements
• viewing our List of awards page to access your award and check what entitlements apply
• step-by-step guides to resolve issues at work in our Workplace problems section
• our Library with more specialised workplace information, including under awards and the Fair Work Act.