Employee entitlements in the poultry industry

Image of poultry farms

Learn more about entitlements for employees in the poultry industry.

Checking pay and conditions

Tip: Check your pay and conditions

If you're an employee, it's a good idea to check what you’re getting paid.

Follow the steps on this page to confirm what your minimum entitlements should be.

If you're not getting the right pay, you should raise this with your employer.

If you think your pay might be wrong and want to know what to do next, read more on My pay doesn’t seem right.

To confirm whether an employee is receiving the right pay and conditions, check if they are:

  • covered by the Poultry Award
  • classified at the right level
  • a shiftworker or day worker, based on their hours of work
  • entitled to any allowances.

You can calculate the minimum pay rate, penalty rates and allowances using our Pay and Conditions Tool.

Visa holders and migrant workers

Visa holders and migrant workers have the same workplace rights and protections as all other employees working in Australia.

If you’re a migrant worker in breach of your visa conditions, you can still ask for our help to receive your minimum entitlements.

We have information for employees that are on a visa or have migrated to Australia. Read more at Visa holders and migrants.

Poultry Award coverage

The Poultry Award applies to employers in the poultry processing industry and their employees.

The poultry processing industry means:

  • killing and processing
  • preparing and packing
  • wholesale and distribution of poultry products.

The Poultry Award doesn't cover:

  • employees who prepare poultry products in a retail shop
  • shop assistants
  • employers in the meat industry.

For a detailed definition, visit Poultry Award summary.

Tip: Labour hire employees working in the poultry industry

Employees can be engaged by a labour hire company to perform work for a different business.

The labour hire company will be their actual employer and is responsible for paying them. The business they are working in will be their host employer.

Employees paid by a labour hire employer can do the same work as employees working directly for the host employer. Labour hire employees will be covered by the award that applies to their host employer.

Labour hire employees working for a business with an agreement will be entitled to the same pay. For more information, visit Protected pay rates for labour hire employees.

For more information, visit Labour hire and supply chains.

Classification levels

Employees under the Poultry Award have their minimum pay rates set by their classification level.

An employee’s level depends on their skills, duties and experience.

Employees can find their minimum pay rate using our Pay and Conditions Tool.

For detailed descriptions of the classification levels under the Poultry Award, read Schedule A of the Award.

Classification changing based on skills and duties

Rohit is an employee that started working at a poultry processing facility with no previous experience.

For the first 3 months, Rohit only performed basic tasks and worked under direct supervision while they completed their training. To begin with, Rohit was classified as a Process Employee Level 1.

After 3 months, Rohit automatically progresses to the next level, Process Employee Level 2.

At this level Rohit works unsupervised and is part of the production line including hanging and loading as part of their duties.

Tip: Classification levels in the workplace

Employers should know what each classification level looks like in their workplace. This helps employees know they are being paid correctly for their work.

For more information, visit Award classifications.

Hours of work

Under the Poultry Award, full-time employees work an average of 38 ordinary hours a week.

Any more than 38 hours is considered overtime.

Part-time and casual employees must be engaged for at least 3 hours each shift. A casual employee is still entitled to be paid for 3 hours even if the shift is shorter.

Employees can work a maximum of 10 ordinary hours a day, or 152 hours over 28 days. However, the employer and majority of employees in the workplace can agree to extend this to up to 12 hours per day.

Ordinary hours must be worked between 5 am and 5 pm. This spread of hours can be moved an hour earlier or later by agreement between the employer and a majority of employees. In some circumstances this change can be agreed between the employer and an individual employee.

Employees who agree to work ordinary hours on Saturday and Sunday will be entitled to weekend shift penalty rates.

Shiftwork

There are specific rules for shiftwork employees working ordinary hours on early morning, afternoon and night shifts. While working these shifts, employees are called shiftworkers.

A shiftworker can work the following shifts:

  • early morning shift – starts between 2 am and 4 am
  • afternoon shift - finishes between 5 pm and midnight, or 6 pm and midnight by agreement
  • night shift - finishes between midnight and 8 am.

Shiftworkers working:

  • early morning shifts must be paid 110% of their ordinary hourly rate
  • afternoon or night shifts must be paid 115% of their ordinary hourly rate
  • permanent night shifts must be paid 125% of their ordinary hourly rate.

Casual employees working as shiftworkers are entitled to be paid their 25% casual loading as well as the shift loading that applies.

Permanent night shift means working any of the following:

  • only on night shift
  • night shifts for longer than 4 consecutive weeks
  • on a night shift which doesn’t rotate or alternate, so the employee has at least one third of their working time off night shift in each cycle.

Shiftworkers working on weekends or public holidays get paid the weekend or public holiday penalty rate for the hours they work on those days. These penalty rates are paid instead of the shift loading for that shift.

Shiftworkers working public holidays must be paid for a minimum of 4 hours.

Penalty rates

Employees can receive higher minimum pay rates when working certain hours.

Under the Poultry Award, the penalty rates for all employees are:

  • 150% of their ordinary hourly rate on Saturday
  • 175% of their ordinary hourly rate on Sunday
  • 250% of their ordinary hourly rate on public holidays.

When shiftworkers work shifts with penalty rates, the penalty rates replace their normal shiftworker rate.

You can calculate what penalty rates apply using our Pay and Conditions Tool

Breaks

Employees must get an unpaid meal break of between 30 and 60 minutes no later than 6 hours after they start work.

Employees get an additional rest break depending on the length of their shift.

An employee gets:

  • 1 paid rest break, if they work between 3 and 6 hours
  • 2 paid rest breaks, if they work more than 6 hours.

Shiftworkers working consecutive shifts of 8 hours or longer per day must get a paid 20 minute break instead of any other meal break.

Overtime

Any work performed outside an employee's ordinary hours is counted as overtime.

Overtime is paid at:

  • 150% of the ordinary hourly rate for the first 3 hours Monday to Saturday
  • 200% of the ordinary hourly rate after the first 3 hours Monday to Saturday.

All overtime worked on Sunday is paid at 200% and 250% on public holidays.

Casuals working overtime don’t get their casual loading added to their overtime rate.

Minimum hours of payment apply for overtime work on weekends and public holidays. Employees working overtime:

  • on a Saturday must be paid for a minimum of 3 hours
  • on a Sunday or public holiday must be paid for a minimum of 4 hours.

There are also rules about:

  • time off in lieu (TOIL) of overtime
  • returning to work for overtime
  • minimum time off after overtime.

For information about these rules, read the Award or use our Pay and Conditions Tool.

Allowances

Calculating allowances using the Pay and Conditions Tool (PACT)

You can easily calculate the allowances that may apply using our Pay and Conditions Tool.

Select the relevant allowances and they will be added to the minimum pay rate so you can see the amount that should be paid for each hour worked.

Allowances are additional payments made to an employee amount on top of their minimum pay rate.

An employee can receive an allowance to cover expenses, to compensate for performing a specific task or in a certain location (such as a cool room).

The Poultry Award includes allowances for:

  • using a personal vehicle
  • meals after overtime
  • first aid duties
  • specific tasks.

For general information on allowances and how they are paid, go to Allowances.

Other help available

We can help with information about pay and conditions. Other organisations can help with different issues.

If you have a health and safety concern in your workplace, you can contact the relevant organisation in your state or territory. For more information, visit Workplace health and safety.

Unions can help represent employees in the workplace and provide advice on work issues. To find a union, visit How to find a registered organisation.

Community legal centres may also help with your workplace issue. For more information, visit Legal help.

To find out how to get in touch with us, visit Contact us.

Source reference for page: Poultry Processing Award [MA000074] clauses 4, 9–11, 13–14, 17, 19–20 .

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