Counter service and appointments at Fair Work Ombudsman offices

From Wednesday 18 March 2020, and until further notice, we will be stopping face to face service in our offices. This change follows recommendations to help contain the spread of COVID-19.

Customers please contact us by:

We apologise for any service delays and inconvenience this may cause. We’ll update this page when counter service at our offices resumes.

Learn more about workplace rights and obligations relating to coronavirus on Coronavirus and Australian workplace laws.

If you've submitted an Online enquiry and we need to meet with you face to face at one of our offices in Queensland, we will book in a time for you to come and see us at the relevant address below.

If you decide to visit us without an appointment, we may not be able to see you at your preferred time.


Level 25
400 George Street
Brisbane QLD 4000


Level 1
104 Grafton Street
Cairns QLD 4870

Gold Coast

Level 3
The Gateway Building
50 Appel Street
Surfers Paradise QLD 4217


Level 3
36 East Street
Rockhampton QLD 4700


Suite 4
131a Herries Street
Toowoomba QLD 4350

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