Published 5 November 2025

We’re running a survey to get your feedback about My account.

The survey is voluntary. To participate, you need to provide your consent by following the links available in My account or by clicking on this survey link.

We would like to know more about your experience using My account. This includes:

• how you use the tools in My account
• what your goal was when using My account
• your thoughts about how we respond to enquiries
• features you would like to see added in the future.

Further information

We are using third-party software called Qualtrics to run the survey. Survey responses are anonymous.

Find out more about the survey and how we manage your privacy at Privacy statement.