Shiftworkers

A shiftworker is an employee who works shifts and gets an extra payment for working shift hours.

An award, enterprise agreement or other registered agreement can have a specific definition of what a shiftworker is, and what type of shifts they can work.

Find information about shiftworkers in your award by selecting from the list below.

Restaurant Award

Based on what you've told us, it looks like you're covered by the Restaurant Industry Award [MA000119].

A shiftworker is:

  • a 7 day shiftworker
  • employed in a business where shifts are continuously rostered 24 hours a day, 7 days a week and is regularly rostered to work those shifts
  • regularly rostered to work on Sundays and public holidays.

The Restaurant Award doesn't have specific hours of work or other provisions for shiftworkers.

Employees who work early in the morning and evenings are not shiftworkers, but they may get penalty rates depending on the hours they work.

For information on penalty rates, go to Penalty rates and allowances.

To find out more about who this award applies to, go to the Restaurant Award summary.

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Tools and resources

Related information

Help for small business

Find tools, resources and information you might need in our Small business showcase.

Think a mistake might have been made?

Mistakes can happen. The best way to fix them usually starts with talking.

Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

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