Based on what you've told us, it looks like you're covered by the Social, Community, Home Care and Disability Services Industry Award [MA000100].
Notification of rosters
An employer has to put the staff rosters in a place that full-time and part-time employees on the roster can access easily. They don’t have to display the roster for casual or relieving staff.
Rosters have to be given to full-time and part-time employees at least 14 days in advance.
Employees can be given their roster over the phone, in person, by mail, email, fax or by any other type of electronic communication, such as a text message.
Changing the rosters
An employee’s roster can only be changed:
- if the employer gives the employee 7 days notice, or
- at any time someone is sick or in an emergency and a change of the roster is needed to allow the organisation to continue its business.
Employees can be told about changes to the roster over the phone, in person, by mail, email, fax or by any other type of electronic communication, such as a text message.
Check the Social and Community Services Award for more information on changing rosters when a client cancels a rostered home care service.
Use the Roster template - Social and Community Services Award (DOCX 37.5KB) to record employees rostered hours of work.
To find out more about who this award applies to, go to the Social and Community Services Award summary.
Source reference: Social, Community, Home Care and Disability Services Industry Award [MA000100] clause 25.5