A roster is a timetable that shows the days and times employees are required to work.

Changing rosters

When an employer wants to change an employee’s regular roster or ordinary hours of work, they have to discuss it with the employees first. They have to:

  • provide information about the change (for example, what the change will be and when)
  • invite employees to give their views about the impact of the change
  • consider these views about the impact of the change.

Awards, enterprise agreements and other registered agreements can set out extra rules about changing rosters and how and when employees are given rosters.

Find information about rosters in your award by selecting from the list below.

Hospitality Award

Based on what you've told us, it looks like you're covered by the Hospitality Industry (General) Award [MA000009].

Notification of rosters

An employer has to put the staff rosters in a place that full-time and part-time employees on the roster can access easily.

The rosters have to show the following information on the roster:

  • the name of each employee
  • the start and finish times each day they work
  • the minimum break between shifts of 10 hours (or 8 hours for changeover rosters).

Changing the rosters

A full-time or part-time employee’s roster can be changed:

  • at any time, if the employer and employee agree, or  
  • if the employer gives the employee 7 days notice.

Loaded rate arrangements

The Hospitality Award allows an employer to pay a loaded rate to a full-time adult employee classified at Level 3 or above (with some conditions applying).

For eligible full-time employees, the loaded rate replaces:

  • some overtime payments
  • some penalty rates (but not public holiday penalty rates for example)
  • the split shift allowance when the period between shifts is between 2 and 3 hours.

Loaded rate arrangements don’t apply to part-time or casual employees. Employers need to follow certain consultation, record-keeping and dispute resolution rules.

Find out more about loaded rates at Loaded rates added to Hospitality Award.

To find out more about who this award applies to, go to the Hospitality Award summary.

Source reference: Hospitality Industry (General) Award [MA000009] clause 15.5 and 15.6 external-icon.png

You do not have javascript enabled. Please select your preferred industry from the links below, to view your tailored content for this section.

Tools and resources

Related information

Help for small business

Think a mistake might have been made?

Mistakes can happen. The best way to fix them usually starts with talking.

Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

Want to save this information for later?

If you might need to read this information again, save it for later so you can access it quickly and easily.

Page reference No: 2215