Social & community services industry pay rates
Use our Pay Calculator to calculate rates in the social and community services industry, including any Equal Remuneration Order increases or Queensland pay equity order rates. You can also use our Pay Guides for a summary of rates, penalties and allowances.
Equal Remuneration Order
Pay rates for some employees in the social and community services industry are gradually increasing under the Equal Remuneration Order made by the Fair Work Commission. The increase will apply in full by 2020.
This applies to the following streams under the Social and Community Services Award:
- social and community services stream
- crisis accommodation stream.
These pay rates also apply to employees who work in these streams on an on-hire basis.
Pay rates in the Social and Community Services Award are adjusted twice a year:
- 1 July – following the Fair Work Commission’s Annual Wage Review
- 1 December – an increase that comes from the Equal Remuneration Order.
Queensland pay equity order
There are also special pay rates for some social and community services and crisis assistance employees in Queensland. This is because of pay equity regulations made in March and December 2012.
Employers covered by these regulations are non-constitutional corporations that existed immediately before 1 January 2010. These employers are now covered by the Social, Community, Home Care and Disability Services Industry Award.
Employers covered by these regulations are also covered by the Equal Remuneration Order if they're in the social and community services or crisis accommodation streams of the Social and Community Services Award. The higher of the 2 rates will apply.
Our Pay Calculator will determine the rate that applies.
For a summary of rates, penalties and allowances, you can use our pay guides. Use the Social, Community, Home Care and Disability Services Industry Award Pay Guide (DOCX 188.8KB)(PDF 1.5MB) for employees who aren't transitioning from a pre-modern award.
For employees transitioning from a pre-modern award, use the guides below:
Think a mistake might have been made?
Mistakes can happen. The best way to fix them usually starts with talking.
Check out our Help resolving workplace issues section for practical advice on:
- figuring out if a mistake has been made
- talking to your employer or employee about fixing it
- getting help from us if you can't resolve it.
Want to save this information for later?
If you might need to read this information again, save it for later so you can access it quickly and easily.
You might also be interested in
Page reference No: 1599