Based on what you've told us, it looks like you're covered by the Storage Services and Wholesale Award 2010 [MA000084].
Maximum number hours
The maximum number of ordinary hours employees can work is:
- 8 hours per day (this can be increased to 10 hours by agreement)
- an average of 38 hours per week.
Check clause 22 of the Storage and Wholesale Award for information on how to change ordinary hours.
Averaging weekly hours
An employer and their employee can average the employee's hours over more than a week.
This means the employee may work more than 38 hours one week, but less in another.
Options for averaging weekly hours
An employee can work an average of 38 hours over 4 week period. The table below shows the options for averaging 38 hours per week.
||2 weeks in a row
||3 weeks in a row
||4 weeks in a row
Example: Averaging weekly hours over 4 weeks
Cindy works full-time and averages her 38 hours a week by working 152 hours over 4 weeks.
She works 42 hours the first week, and 34 hours the second week, 35 in the third week and 41 in the fourth week. 42 + 34 + 35 + 41 = 152 hours.
This means that over 4 weeks she has worked an average of 38 hours per week.
Spread of hours
The ordinary hours in the Storage and Wholesale Award can be worked (other than shiftworkers) during 7am - 5.30pm on Monday to Friday.
Changing the spread of hours
An employer and the majority of employees concerned or an employer and a single employee can agree to change the spread of ordinary hours:
- by extending them up to one hour at either end of the spread (eg. from 6am or until 6.30pm)
- to include a Saturday and/or Sunday.
Each time a part-time employee works, they have to be given at least 3 hours of work in a row. If they aren't given these hours, they still have to be paid a minimum of 3 hours.
Each time a casual employee works, they have to be given at least 4 hours of work in a row. If they aren't given at least these hours, they still have to be paid a minimum of 4 hours.
The minimum daily hours for full-time employees will depend on their rostered hours.
Check the Storage and Wholesale Award for different minimum daily hours on Saturday, Sunday and public holidays.
Arranging hours of work
There are different arrangements that can be used to organise an employee's 38 hour week. These include:
- work less than 8 hours on 1 or more days a week
- rostering employees off on days of the week so that each employee can have a day off
- accumulating a rostered day off every 4 weeks.
To find out more about who this award applies to, go to the Storage and Wholesale Award summary.
Source reference: Storage Services and Wholesale Award 2010 [MA000084] clauses 11, 22 and 24