Hours of work

Ordinary hours are an employee's normal and regular hours of work, which do not attract overtime rates.

Understanding ordinary hours

Awards, enterprise agreements and other registered agreements set out any:

  • maximum ordinary hours in a day, week, fortnight or month,
  • minimum ordinary hours in a day,
  • times of the day ordinary hours can be worked (for example, between 7am - 7pm).

The ordinary hours can be different for full-time, part-time and casual employees.

Spread of hours

The time of the day ordinary hours are worked is called the spread of hours (for example, between 7am - 7pm). Time worked outside the spread of ordinary hours can attract overtime rates.

Find more information about maximum and minimum hours of work and the spread of hours in your award by selecting from the list below.

Hair and Beauty Award

Based on what you've told us, it looks like you're covered by the Hair and Beauty Industry Award [MA000005].

Maximum number of hours

The maximum number of ordinary hours employees can work is:

  • 9 hours per day (with 1 day of up to 10.5 hours)
  • 10.5 hours on a 2nd day where there is an agreement between the employer and employee
  • 38 hours per week.

Averaging weekly hours

An employer and employee can agree to average the employee’s hours over more than a week.

This means the employee may work more hours one week, but less in another.

Options for averaging weekly hours

The table below shows the options for averaging a full-time employee's hours.

Hours worked Averaged over…
38 hours in 1 week
76 hours 2 weeks in a row
114 hours 3 weeks in a row
152 hours 4 weeks in a row


Cindy works full-time and averages her 38 hours a week by working 76 hours over 2 weeks.

She works 42 hours the first week and 34 hours the second week. 42 + 34 = 76 hours.

This means that over 2 weeks she has worked an average of 38 hours per week.

Spread of hours

The ordinary hours in the Hair and Beauty Award can be worked during the following times:

Monday - Friday Saturday Sunday
7am - 9pm 7am - 6pm 10am - 5pm

Minimum hours

Each time a part-time or casual employee works, they have to be given at least 3 hours of work in a row.

If they aren't given these hours, they still have to be paid a minimum of 3 hours.

The minimum daily hours for a full-time employee will depend on their rostered hours.

Check the Hair and Beauty Award for different minimum daily hours on Saturday, Sunday and public holidays.

Arranging hours of work

An employee can work a maximum of 5 days a week. If ordinary hours are worked on 6 days, the next weeks hours will be worked on a maximum of 4 days.

To find out more about who this award applies to, go to the Hair and Beauty Award summary.

Source reference: Hair and Beauty Industry Award [MA000005] clause 12.1, 13.2, 13.6, 28, and 28.3 external-icon.png

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Maximum weekly hours

An employee can work a maximum of 38 hours in a week unless an employer asks them to work reasonable extra hours. See our Maximum weekly hours fact sheet.

Source reference: Fair Work Act 2009 s.62 external-icon.png

Tools and resources

Related information

Help for small business

Think a mistake might have been made?

Mistakes can happen. The best way to fix them usually starts with talking.

Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

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