Hays Specialist Recruitment partners with Fair Work Ombudsman to improve workplace practices
4 February 2014
Hays Specialist Recruitment (Australia) Pty Ltd is the latest major employer
to join with the Fair Work Ombudsman in a partnership aimed at achieving best
practice in its workplace practices.
Hays approached the Fair Work Ombudsman late last year with a view to
pro-actively engaging with the Agency in line with its goal of being an employer
of choice that is ethical and compliant with federal workplace laws.
Hays in Australia employs about 13,000 full-time, part-time and casual staff
and together with offices in New Zealand and South-East Asia finds permanent
jobs and temporary assignments for about 50,000 people a year.
Fair Work Ombudsman Natalie James today welcomed the company’s pro-active
approach, which came after Hays staff attended a presentation in NSW by Fair
Work Ombudsman Director Russell Jacob.
"We congratulate Hays for showing corporate responsibility to its network of
employees and showing leadership in the specialist recruitment field," Ms James
Fast food retailer McDonald's signed the first Proactive Compliance Deed with
the Fair Work Ombudsman in mid-2011. Others to follow suit include Spotless, Red
Rooster, Domino's, Asset Industries Australia and Breadtop Pty Ltd.
Ms James says it is heartening to see companies which recognise the
importance of great relationships with staff.
"Proactive Compliance Deeds facilitate better communication between employers
and employees, as well as strengthening the co-operation and working
arrangements between employers and ourselves," she said.
"The Deeds are a valuable way for us to engage with employers who want to do
the right thing and we commend Hays for taking the extra step of joining this
Under the terms of the Deed, Hays Specialist Recruitment commits to ensuring
its compliance with workplace laws and promoting harmonious, productive and
Working collaboratively with the company, the Fair Work Ombudsman will refer
any future complaints it receives from Hays employees back to the company for
Hays will appoint a special employee liaison officer to handle the complaints
and provide regular updates to the Fair Work Ombudsman on the outcomes,
including numbers of complaints, time taken to resolve and underpayment of
The company will also ensure workplace relations training for key
"This Deed is an example of how the Fair Work Ombudsman continues to look for
ways to assist employers and employees to be able to self-resolve issues in the
workplace," Ms James said.
"The program is a terrific model for other companies, large and small, who
want to be seen as a great place to work."
Hays acknowledges that there are opportunities for continuous improvement in
relation to its workplace practices.
A copy of the Deed is available at www.fairwork.gov.au
The Fair Work Ombudsman also runs a National Franchise Program (NFP) to
encourage big franchisors to enhance their brand by publicly supporting fair
Ms James said those participating in the NFP receive free resources to
educate their franchisees and advice on how to best promote compliance with
workplace laws across their network.
"They are demonstrating their commitment to corporate responsibility and
sending out a message that they value the rights of their large and diverse
workforces," she said.
Employers or employees seeking assistance on workplace relations laws can
contact the Fair Work Infoline on 13 13 94 or visit the
Copy of deed:
Follow the Fair Work Ombudsman on Twitter @fairwork_gov_au
or find us on Facebook
Ryan Pedler, Assistant Media Director
0411 430 902
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