My account unavailable 

My account will be undergoing scheduled maintenance from 8 pm AEST Friday 8 May to 9 am Monday 11 May 2026. During this time, you’ll be unable to log into My account or register a new account.

In the meantime, we have other self-service options to help you check your workplace entitlements or resolve an issue at work. These include:

  • using our Pay and Conditions Tool to calculate pay, leave and notice and redundancy entitlements
  • our List of awards page for you to access your award and check what entitlements apply
  • step-by-step guides to resolve issues at work in our Workplace problems section
  • our Library with more specialised workplace information.

Thank you for your patience.