Based on what you've told us, it looks like you're covered by the Clerks - Private Sector Award 2010 [MA000002].
An employee has to be paid public holiday rates for all time worked on a public holiday.
The exceptions are when a shiftworker starts work:
- between 11pm and midnight on a public holiday – they don't get paid public holiday rates between 11pm and midnight
- before midnight (eg. starts at 11pm) on the day before a public holiday – they get paid public holiday rates for the hours worked on the day before the public holiday.
To calculate public holiday pay rates, use our Pay Calculator.
Minimum hours on public holidays
Regardless of how long they actually work, when an employee works on a public holiday they have to be paid for a minimum of 4 hours of work at public holiday rates, so long as the employee is available to work those hours.
The minimum payment doesn't apply for shiftworkers when the work on a public holiday is continuous with the commencement or completion of the employee's ordinary shift.
Check the Clerks Award for the minimum daily hours when working overtime on a public holiday.
Minimum hours on part-day public holidays
Minimum shifts or payments usually mean that an employee is entitled to be paid for a minimum number of hours per shift, even if they don't work the full shift.
This will usually apply for every time an employee attends work, even if a shift is spread across a public holiday and a non-public holiday.
Substituting public holidays
An employer and employees can agree to substitute a public holiday for another day.
If a public holiday is substituted, then the substitute day is regarded as the public holiday and penalty rates are only paid on the substitute day.
If both days are worked, employees can elect to be paid public holiday rates for the actual public holiday or the substituted public holiday, but not both.
Check the Clerks Award for other entitlements that can apply when working a public holiday.
To find out more about who this award applies to, go to the Clerks Award summary.
Source reference: Clerks - Private Sector Award 2010 [MA000002] clause 28.4, 28.6 and 31