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Systems and processes

As part of entering into a PCD with the FWO, La Porchetta agreed to improve its ongoing compliance with workplace laws by implementing better governance, systems and processes throughout the franchise network.

La Porchetta provides human resources information via a central online hub, which includes the detailed Policies and Procedures People Manual and the HR Legal Help Desk. 

The Policies and Procedures People Manual contains a significant amount of information about workplace laws and operational standards and processes. The information deals with a range of topics including the National Employment Standards, modern awards and agreements, minimum wage entitlements, leave entitlements and termination entitlements. It also provides advice on employee engagement, recruitment, induction and training and performance management.

The HR Legal Help Desk receives approximately five calls per month from La Porchetta and its franchisees. The nature of the calls varies from advice about performance management and termination of employment, to information about wages and entitlements under legislation and the award.