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Conclusion

The partnership between Hays and the FWO has been a successful and mutually beneficial partnership for both parties. Hays was a cooperative compliance partner and engaged regularly with the FWO on the progression of the Deed.

Hays has had direct access to an executive level liaison person within the FWO to discuss any issues or technical award interpretations, have received feedback on their internal systems and processes and had the opportunity to resolve, in the first instance, any compliance issues with their staff without the intervention of the regulator.

The FWO has also had the opportunity to examine the systems of the company to assure itself that a large company with many staff is continuing to comply with workplace laws and has governance processes in place to ensure ongoing compliance.

Since the formal expiration of the Deed, the FWO has received three requests for assistance from Hays’ workers, with one of those being from a worker who refused to get his time sheets signed by his host employer of two days.

While the nominal expiry date of the Deed was 31 January 2016, the terms of the partnership have remained in place as the FWO is both satisfied that Hays is well placed to ensure it remains compliant with its obligations to employees under Australian workplace laws and keen to explore a second generation partnership.