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The campaign's methodology

To assist with communication of the campaign, the FWO contacted relevant stakeholders and discussed the planning, delivery and promotion of the campaign. The campaign received coverage through a number of local media outlets including ABC Radio and the Adelaide City Messenger. Local media coverage also ensured that information about both the campaign and the FWO spread beyond the businesses included in the campaign.

Fair Work Inspectors contacted, and where appropriate, visited businesses in the central and inner suburbs of Adelaide, including North Adelaide, Norwood, Kent Town Brompton and Hackney. Time and wages records were assessed for compliance with the Fair Work Act 2009 (the Act), the Fair Work Regulations 2009 (the Regulations) and the applicable award or agreement. Where breaches were identified, Fair Work Inspectors required businesses to rectify the issue and provide proof of having done so (including back-paying any underpaid employees).

The predominant modern awards applicable to businesses in the region were:

  • Restaurant Industry Award 2010
  • Hospitality Industry (General) Award 2010
  • Hair and Beauty Industry Award 2010
  • Clerks - Private Sector Award 2010.

Fair Work Inspectors also provided businesses with information and resources to help them comply with their obligations under Commonwealth workplace laws. In particular, businesses were provided with the free online resources available on the FWO website, including pay rates, content relating to hiring employees, My account and online training courses.