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The 32 businesses that were found to be non-compliant had a total of 47 breaches. The most common breaches related to underpayment of hourly rate (37%), pay slips (24%) and record-keeping (18%).

Figure 2: Individual breach types


Reasons for the non-compliance included:

  • confusion over the correct award coverage
  • misinterpretation of casual and part-time provisions
  • receipt of incorrect advice from third party (e.g. accountant).

Inspectors provided businesses with information and resources to assist compliance with their obligations.