Technical issues with PACT 

Published 24 April 2023

Some users are experiencing technical issues with our Pay and Conditions Tool. We’re working to fix this issue as soon as possible.

Other self-service tools available 

In the meantime, you can still use our other self-service tools and resources.

Pay rates

For a list of pay rates in your award, see our Pay guides.


To find out which award applies to you, use Find my award.

To get a copy of your award, see List of awards.

Workplace information

You can also check our website for information on:

Thank you for your patience.