Shiftworkers

A shiftworker is an employee who works shifts and gets an extra payment for working shift hours.

An award, enterprise agreement or other registered agreement can have a specific definition of what a shiftworker is, and what type of shifts they can work.

Find information about shiftworkers in your award by selecting from the list below.

Security Award

Based on what you've told us, it looks like you're covered by the Security Services Industry Award [MA000016].

A shiftworker is an employee who:

  • works a roster
  • over the roster cycle (e.g. week, fortnight or month) can be rostered to work their ordinary hours on any day of the week (Monday - Sunday), and
  • is regularly rostered to work on Sundays and public holidays.

Shiftworkers can work:

  • a night span shift - 6pm - midnight and midnight - 6am on Monday to Friday (not including public holidays)
  • a permanent night span shift - night work that is more than two thirds of their shifts in a roster cycle include hours worked between midnight and 6am.     

Broken shifts

A broken shift is when an employee has to work a shift in 2 separate periods of at least 3 hours each. An allowance is payable for broken shifts.

For more information on the:

To find out more about who this award applies to, go to the Security Award summary.

Source reference: Security Services Industry Award [MA000016] clause 22 external-icon.png

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Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

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