Shiftworkers

A shiftworker is an employee who works shifts and gets an extra payment for working shift hours.

An award, enterprise agreement or other registered agreement can have a specific definition of what a shiftworker is, and what type of shifts they can work.

Find information about shiftworkers in your award by selecting from the list below.

Cleaning Award

Based on what you've told us, it looks like you're covered by the Cleaning Services Award [MA000022].

An employee is a shiftworker when they work one of the following shifts:

  • a weekday shift - starts before 6am or ends after 6pm
  • a permanent night shift - ends after midnight and at or before 8am and doesn't rotate with another shift or day work
  • a weekend or public holiday shift.

For more information on:

Broken shifts

A broken shift is when an employee has to work 2 or more shifts in a day.

To find out more about who this award applies to, go to the Cleaning Award summary.

Source reference: Cleaning Services Award [MA000022] clause 17.2 and 20.2 external-icon.png

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Think a mistake might have been made?

Mistakes can happen. The best way to fix them usually starts with talking.

Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

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