Shiftworkers

A shiftworker is an employee who works shifts and gets an extra payment for working shift hours.

An award, enterprise agreement or other registered agreement can have a specific definition of what a shiftworker is, and what type of shifts they can work.

Find information about shiftworkers in your award by selecting from the list below.

Retail Award

Based on what you've told us, it looks like you're covered by the General Retail Industry Award [MA000004].

A shiftworker doesn't include a person working extra hours of overtime as part of a day shift.

A shift for a shiftworker:

  • must start at or after 6pm and before 5am the following day
  • doesn't include a shift that starts and finishes on the same day within the span of ordinary hours in this award.

A baking production shiftworker can work the following shifts:

  • early morning shift - starts at or after 2am and before 6am
  • night shift - starts before 2am.

A shiftworker's roster can't be changed to avoid paying public holiday entitlements or arranged so that they work shiftwork and non-shiftwork in the same week.

For more information on the:

To find out more about who this award applies to, go to the Retail Award summary.

Source reference: General Retail Industry Award [MA000004] clauses 23 and 24 external-icon.png

You do not have javascript enabled. Please select your preferred industry from the links below, to view your tailored content for this section.

Think a mistake might have been made?

Mistakes can happen. The best way to fix them usually starts with talking.

Check out our Fixing a workplace problem section for practical advice on:

  • figuring out if a mistake has been made
  • talking to your employer or employee about fixing it
  • getting help from us if you can't resolve it.

Want to save this information for later?

If you might need to read this information again, save it for later so you can access it quickly and easily.

You might also be interested in

pdfButtonLong

Page reference No: 2876