A roster is a timetable that shows the days and times employees are required to work.
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When an employer wants to change an employee’s regular roster or ordinary hours of work, they have to discuss it with the employees first. They have to:
- provide information about the change (for example, what the change will be and when)
- invite employees to give their views about the impact of the change
- consider these views about the impact of the change.
Awards, enterprise agreements and other registered agreements can set out extra rules about changing rosters and how and when employees are given rosters.
Find information about rosters in your award by selecting from the list below.
Based on what you've told us, it looks like you're covered by the Security Services Industry Award [MA000016].
Notification of rosters
An employer has to put the staff on a notice board or through electronic means. They don’t have to display the roster for casual or relieving staff, unless the employer wants to.
Changing the rosters
A full-time or part-time employee's roster can be changed:
- at any time, if the employer and employee agree, or
- if the employer gives the employee 7 days notice.
If an employer changes an employee's roster without giving 7 days notice, they have to be paid overtime until the 7 days have passed from the date the notice was given. Overtime is paid for any hours in the new roster that are different to the original roster.
To find out more about who this award applies to, go to the Security Award summary.
Source reference: Security Services Industry Award MA000016 clause 13.5 and 13.6
- Building, construction and on-site trades
- Contract cleaning services
- Don't know
- Hair and beauty
- Health support services
- Real estate
- Road Transport
- Social, community, disability and home care services
- Storage services and wholesale
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Think a mistake might have been made?
Mistakes can happen. The best way to fix them usually starts with talking.
Check out our Fixing a workplace problem section for practical advice on:
- figuring out if a mistake has been made
- talking to your employer or employee about fixing it
- getting help from us if you can't resolve it.
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