A roster is a timetable that shows the days and times employees are required to work.

When an employer wants to change an employee’s regular roster or ordinary hours of work, they have to discuss it with the employees first. They have to:

  • provide information about the change (eg. what the change will be and when)
  • invite employees to give their views about the impact of the change
  • consider these views about the impact of the change.

Awards, enterprise agreements and other registered agreements can set out extra rules about changing rosters and how and when employees are given rosters.

Find information about rosters in your award by selecting from the list below.

Children’s Services Award

Based on what you've told us, it looks like you're covered by the Children’s Services Award 2010 [MA000120].

Notification of rosters

An employer has to put the staff rosters in a place that all employees on the roster can access easily.

Changing the rosters

An employee’s roster can only be changed:

  • at any time, if the employer and employee agree, or
  • if the employer gives the employee 7 days notice.

Check the Children’s Services Award for more information on changing rosters when transferring from one location to another.

When there is an emergency, an employer doesn’t have to give 7 days notice in writing to change the roster. An emergency is:

  • a situation or event that poses an imminent or severe risk to people at an education and care service premises
  • a situation that requires the education and care service premises to be locked-down

It is not an emergency when a parent doesn’t pick up a child on time.

Overtime when rosters are changed

If an employer changes an employee’s roster without giving 7 days notice, they have to be paid overtime until the 7 days have passed from the date the notice was given.

To find out more about who this award applies to, go to the Children's Services Award summary.

Source reference: Children’s Services Award 2010 [MA000120] clause 21.7 external-icon.png

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