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In 2017-18, 1201 matters were referred for investigation and resolved in an average of 167 days. This timeframe is indicative of the more intensive process involved in formal investigations and the features of more complex or significant matters (such as vulnerable workers and/or uncooperative employers).

Our Compliance and Enforcement Policy explains the guiding principles of our strategic approach to ensuring compliance with Commonwealth workplace laws. It also features a range of case studies illustrating the varied services we provide to support productive, cooperative and harmonious workplaces. The policy can be found on the FWO website.