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Part one: Agency overview

The Fair Work Ombudsman’s (FWO) vision is to be valued by the community for supporting compliant, productive and inclusive Australian workplaces.

We are an independent government agency responsible for ensuring compliance with the Fair Work Act 2009 through advice, education and, where necessary, enforcement.

This outcome is achieved through a single program of education services and compliance activities, three program deliverables and seven key performance indicators, as prescribed in the FWO Portfolio Budget Statements. These are used to monitor and assess our performance.

Program deliverables

  • Provide information, advice and education on the requirements and flexibilities of workplace laws to foster voluntary compliance.
  • Investigate claims regarding alleged breaches of workplace laws and undertake targeted activities.
  • Enforce compliance with workplace laws through informal and formal compliance tools, such as enforceable undertakings, compliance notices or, where necessary, litigation in the courts.

Figure 4: FWO organisation chart as at 30 June 2016

Fair Work Ombudsman Organisational Chart