Mandurah worker back-paid $16,000

12 June 2012

A worker at Mandurah in Western Australia has been back-paid a total of $16,300 following recent intervention by the Fair Work Ombudsman.

The male employee in his 50s - who was employed as a customer service attendant for nearly 10 years - lodged a complaint with the Fair Work Ombudsman after he was underpaid penalty rates, annual leave entitlements and wages in lieu of notice on termination.

After a Fair Work inspector contacted the business and explained its obligations, the employee was promptly reimbursed without the need for further action against the employer.

The Fair Work Ombudsman recovered a total of $1.788 million back-pay for 1480 underpaid workers in WA last financial year.

Between July 1, 2009 and March 31, 2012 the Agency recovered a total of $78 million for 47,857 underpaid workers nationally.

Fair Work Ombudsman Nicholas Wilson says when Fair Work inspectors identify a problem and contact a business, most employers check their records, realise a problem has occurred, and fix it immediately.

“We have a flexible, fair approach and our preference is always to work with employers to help them voluntarily rectify any non-compliance issues we identify,” Mr Wilson says.

“This Mandurah business has now corrected the errors that led to the underpayments and put processes in place to ensure they will not happen again.”

Mr Wilson says that the Fair Work Ombudsman’s Assisted Voluntary Resolution team is now achieving resolution of about half its referrals within the first month.

Workers or employers seeking support should get in touch with the Fair Work Ombudsman via the website - www.fairwork.gov.au - or call the Fair Work Infoline on 13 13 94. A free interpreter service is available on 13 14 50.

The website has a number of tools and resources, including PayCheck Plus and an Award Finder, to help business-owners calculate the correct pay for their employees.

PayCheck Plus calculates minimum rates of pay per hour, per shift or per week and takes account of payments for overtime, penalty rates and allowances.

Follow the Fair Work Ombudsman on Twitter @fairwork_gov_au external-icon.png or find us on Facebook external-icon.png.

Media inquiries:

Richard Honey, Adviser, Media & Stakeholder Relations,
(03) 9954 2716, 0457 924 146
richard.honey@fwo.gov.au

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