Dubbo worker gets $28,000 back-pay after lodging complaint via internet

16 September 2010

An administration assistant at Dubbo, in NSW, has been reimbursed $28,100 after an investigation by the Fair Work Ombudsman found she was underpaid.

The worker lodged a complaint Online after she was underpaid annual leave, long service leave, notice of termination and redundancy entitlements.

After Fair Work inspectors made contact with the company, the worker was promptly back-paid all money outstanding.

Fair Work Ombudsman Executive Director Michael Campbell says because the employer has co-operated and voluntarily rectified the issue, it will not face further action.

“Our preference is always to work with employers to educate them and help them voluntary rectify any non-compliance issues,” Mr Campbell said.

“However, employers must be aware that it is their responsibility to ensure they are aware of their Award obligations to their staff.”

Mr Campbell says the case highlights the importance of employers and employees alike contacting the Fair Work Infoline or visiting www.fwo.gov.au to ensure they have the most up-to-date information on wage rates, conditions and redundancy entitlements.

“We have more than 200 highly-skilled advisers available to speak with employers and workers with questions on our Fair Work Infoline on 13 13 94 from 8am-6pm weekdays,” he said.

Mr Campbell says the Fair Work Ombudsman can also help employers and workers to understand their rights and obligations under national workplace relations laws.

Media inquiries:

Richard Honey, Adviser, Media & Stakeholder Relations,
(03) 9954 2716, 0457 924 146

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