An extra “helping hand” for small retailers

8 July 2010

The Fair Work Ombudsman has developed industry-specific information on its website for the Australian retail sector.

“Essentially, it’s a place for retail employers to access materials specifically designed for small to medium sized businesses,” says Fair Work Ombudsman Executive Director Michael Campbell.

Information can be found at

Mr Campbell says the new web resource seeks to answer typical questions from employers and point them quickly to the information they need.

“For example, we have simple tips regarding staff rosters, recording leave, timesheets, hours of work, higher duties and so on to make things easier for employers,” he said.

Page content also includes information on Modern Awards, the National Employment Standards and tools designed to assist employers calculate pay rates.

There is also information on conditions for apprentices/trainees, employing workers part-time and dispute resolution.

Mr Campbell says the Agency is devoting considerable resources to assist the retail industry – a big employer of young people and casual workers - to understand its compliance obligations.

Retailers can also obtain information by calling the Fair Work Infoline on 13 13 94 between 8am and 6pm weekdays.

Employees in the retail sector are also encouraged to visit – where there are also specific sections for young workers and materials translated in more than 23 languages - or call the Infoline if they have concerns about their workplace entitlements.

Mr Campbell says additional industry-specific pages are now being planned.

Media inquiries:

Craig Bildstien, Director, Media & Stakeholder Relations,
0419 818 484

Richard Honey, Adviser, Media & Stakeholder Relations,
(03) 9954 2716, 0457 924 146

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