Disputes can arise in any workplace. A dispute exists when one or more people disagree about something and matters remain unresolved. A fair and balanced dispute resolution process is important for the effective operation of any business.
This Best Practice Guide explains the:
- advantages of best practice dispute resolution
- requirement for a dispute resolution clause in
- modern awards and enterprise agreements, and therules regarding overlap between these instruments
- benefits of a dispute resolution clause even where employees are not covered by awards or enterprise agreements
- features of a good dispute resolution clause, and
- rules regarding the powers of Fair Work Australia (FWA) or other independent persons in resolving a dispute.
Included also is a checklist on best practice dispute resolution.
Download the Effective dispute resolution Best Practice Guide: