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Shift start and end times

Shifts must be continuous (subject to broken shifts) and the starting and finishing times of your employees’ ordinary hours must be completed at the actual job or work station.

However, your employees start and finish work at the time that they pick up and drop off equipment when:

  • your employee is required to collect or return business equipment (such as car or keys) to a location other than the actual work site (such as a depot), and
  • the collection and/or return of the equipment adds more than 15 minutes to the time they would normally have spent travelling between work and home.

Note:  Your security employees may be rostered to work ordinary hours in up to 2 periods of duty per day, with a minimum payment of 3 hours for each period of duty. In such instances your employees will be entitled to a broken shift allowance which is paid at 1.62% of the standard rate. For more information about calculating allowances that are based in the standard rate, visit the Allowances page.

Example

Georgia works full-time for a security company and often works at different sites, depending on the service contract. On a particular day Georgia was scheduled for a 7 hour shift at a gala dinner to ensure that the outer premises were secure. Georgia was required to take the company car in order to complete her shift, so she had to pick the car up from the business depot and drive to the event.

The location of the gala dinner is 5 minutes away from Georgia’s home, however she needs to pick up and drop off the company car at the depot which is a 30 minute drive away.

Instead of starting and finishing at the gala dinner, Georgia’s ordinary hours of work start when she picks up the car and finish when the car is dropped off at the business’s depot and she would therefore be paid for all that time.

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Page last updated: 17 September 2010