A classification is the level allocated to the type of work that your employee is performing. Modern awards have many different classifications, and these are defined in the award based on duties and tasks that retail employees ordinarily perform.

The Retail Award has 8 classification levels, and employees must be classified at the appropriate level, based on the duties they perform in their job.

Note: You are required to tell your employees in writing of their classification and of any changes to their classification. You can do this by including this information in a letter of engagement when they start working for you (see templates below), and simply by writing them a letter if their classification changes.You should also record their classification in your time and wages record for each employee

To find the right classification

You can access Finding the right pay for various tools (such as PayCheck Plus) which help find the classification levels for your employees. If you are having difficulty, or prefer, you can also:

  1. read through all of the classification descriptions located in Schedule B of the Retail Award, and
  2. select the most appropriate classification level based on the duties and skills required to be performed by your employee, keeping in mind the most complex parts of their job.

Each of the classifications contains typical duties and levels of training required. You need to consider both in order to classify someone accurately. An employee will generally be classified at the highest classification which includes the duties they perform, as long as they have completed any required training.

Note: If your business mainly sells equipment, parts or accessories for motor vehicles, including tyres and fuel, visit the Vehicle industry page to find out whether the Vehicle Manufacturing, Repair, Services and Retail Award 2010 covers your employees. Contact Us if you need further information or assistance with award coverage.

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Page last updated: 01 Sep 2010