Example
Amy is employed as a full-time shop assistant at Mandy's Fashion Store Pty Ltd and has worked at the store for 2 years. Amy's duties include customer service, processing sales, packing and pricing products. Amy is classified as a Retail Employee Level 1 under the Retail Award.
The second in charge (2IC) of the store, Ricky, takes 6 weeks of annual leave. Ricky is a senior salesperson and his duties include opening and closing the store and securing cash at the end of the day. Ricky is classified as a Retail Employee Level 3. Mandy offers Amy the position of the 2IC for six weeks and Amy accepts the offer.
For the 6 weeks that she works in Ricky’s position, Amy is entitled to payment as a Retail Employee Level 3.
One day that Amy is meant to be working, she has to come in late as she has a medical appointment. Mandy asks Matthew, another shop assistant, to work as the 2IC for 2 hours until Amy comes into work. Matthew is entitled to payment at the Retail Employee Level 3 rate for the 2 hours that he works in Amy's position, and his usual rate of pay for the rest of the shift. If Matthew were to work as the 2IC for more than 2 hours, then he would be entitled to payment at the higher rate for the entire shift.