Retail

On this site you will find tools, templates, examples and advice to help you comply with Australia's national workplace laws and the specific requirements of the General Retail Industry Award 2010 [MA000004].

If you are a member of an employer association or a union you can contact them for individually tailored information about your obligations and entitlements. You can find a list of the employer associations and unions in your industry on our Registered organisations page.

In this section

What types of businesses are covered by the Retail Award?

The General Retail Industry Award 2010 (the Retail Award) will apply to employees who work in jobs that are covered in the classifications of the Retail Award.

Classifications & categories

Classifications under the award and the differences between full-time, part-time and casual employees.

Pay

Links to tools to assist you to find minimum rates of pay, plus information about overtime, allowances, wages payments, deductions and higher duties.

Uniforms & clothing

If you require your retail employees to wear any protective or special clothing as a condition of their job and the General Retail Industry Award 2010 applies to your workplace, you must either provide and/or pay for the clothes, or reimburse your employees for the cost of buying the clothes.

Record-keeping and pay slips

Pay slips information, records you are required to keep and templates to help you meet your obligations.

Hours of work, rosters & breaks

Ordinary hours of work, rosters, breaks and more.

Leave

Paying and calculating leave entitlements.

Apprenticeships & traineeships

All the information you need to know about hiring an apprentice or trainee and common training programs in the retail industry.

Termination & redundancy

This section provides information about terminating an employee and notice of termination.

Discrimination

Information on what discrimination is, what happens if a complaint is made against you, and how to provide a workplace that is free from discrimination.

Fair Work Information Statement

As part of the National Employment Standards, you must provide every new employee with a Fair Work Information Statement before, or as soon as possible after, the employee starts employment.

Templates

Letters, forms and checklists to be used when hiring staff, managing an employee or terminating employment.

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