Industries

In this section, you’ll find specific information tailored for employers in key industries. You’ll find tools, templates, examples and advice to help you comply with Australia’s national workplace laws and the specific requirements in your industry.

In this section

Accommodation, liquor & gaming

This industry includes accommodation (such as hotels, resorts, and hostels), wine bars and taverns, casinos and caterers. It also includes restaurants and function centres that operate in conjunction with these businesses. You’ll find information about conditions for employers and employees covered by the Hospitality Industry (General) Award 2010 [MA000009].

Cleaning

This industry covers businesses that provide cleaning services under a contract and includes cleaning and minor property maintenance which is done in addition to cleaning.  You’ll find information about conditions under the Cleaning Services Award 2010 [MA000022].

Clerical

Information about conditions for employees who are covered by the Clerks - Private Sector Award 2010 [MA000002], including information about who this award does and doesn’t apply to.

Fast food

This industry includes businesses selling meals, snacks and / or drinks mainly for take away or in food courts in shopping centres. You’ll find information about conditions for employers and employees covered by the Fast Food Industry Award 2010 [MA000003].

Hair & beauty

This industry covers employees working as beauty therapists, hairdressers, nail technicians, make-up artists and receptionists and salon assistants working in businesses that provide these services. You’ll find information about conditions in the Hair and Beauty Industry Award 2010 [MA000005].

Horticulture

This industry includes businesses who prepare land for growing crops as well as businesses that plant, cultivate, harvest, pick, store and grade crops including fruit and vegetables in farms, orchards and plantations. You’ll find information about conditions in the Horticulture Award 2010 [MA000028].

Metal manufacturing

Information for employers in the mental manufacturing industry who are covered by the Manufacturing and Associated Industries and Occupations Award 2010 [MA000010].

Registered clubs

This industry includes clubs that are registered under State, Territory or Commonwealth legislation and operate on a not-for-profit basis. It covers employees doing a variety of work including preparing food, serving customers, administration, security and grounds maintenance. You’ll find information for employers covered by the Registered and Licensed Clubs Award 2010 [MA000058].

Restaurants & cafes

This industry includes restaurants, cafes, roadhouses, tea rooms and reception centres. You’ll find information for employers who are covered by the Restaurant Industry Award 2010 [MA000119].

Retail

This industry includes businesses that sell or hire goods and / or services for personal or household use. You’ll find information for employers covered by the General Retail Industry Award 2010 [MA000004].

Social and Community Services

This award covers employers in the crisis assistance and supported housing sector, the social and community services sector, the home care sector and the family day care sectors. You’ll find information about conditions for employers and employees covered by the Social, Community, Home Care and Disability Services Industry Award 2010 [MA000100].

Security

This industry covers employees engaged in patrolling, protecting, screening, watching or guarding people and / or property, crowd control, body guarding, operating a security control room, loss prevention and traffic control. You’ll find information for employers covered by the Security Industry Award 2010 [MA000016].

Vehicle

This industry covers businesses that sell, repair, service, or manufacture vehicles, fuel, parts and accessories. You’ll find information about conditions in the Vehicle Manufacturing, Repair, Services and Retail Award 2010 [MA000089].