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Clerical and administration qualifications

The Clerks Award covers a range of skills and occupations. Some of these occupations may require a formal qualification which can be gained through a traineeship. Below is a list of common traineeships in the clerical industry.

There may be a number of other training schemes available in the clerical industry. For more information on other training schemes, contact the education or training authority in your state.

Training Scheme

General Administration

  • Certificate II in Business Administration
  • Certificate III in Business Administration
  • Certificate IV in Business Administration
  • Certificate II in Business
  • Certificate III in Business
  • Certificate IV in Business
  • Certificate III in Customer Contact
  • Certificate IV in Customer Contact

Book Keeping

  • Certificate IV in Financial Services (Accounting)
  • Certificate III in Financial Services (Accounts Clerical)
  • Certificate IV in Financial Services (Financial Practice Support)
  • Certificate IV in Financial Services (Bookkeeping)

Human Resources and Payroll

  • Certificate IV in Financial Services (Financial Practice Support)
  • Certificate IV in Human Resources

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Page last updated: 11 October 2011